Location: Remote
Employment Type: Part-time
About us
SuperGuide.com.au is a superannuation and retirement planning information website visited by millions of Australians each year. We are an independent media company whose mission is to educate Australian consumers about making the most of their super and plan for retirement.
Role overview
We’re looking for a proactive, organised and solutions-focused Operations Manager to help us run day-to-day business activities efficiently. You’ll work closely with the founder and key team members to manage workflows, improve processes, and ensure key activities stay on track. This is a great role for someone who enjoys wearing many hats and wants to make a meaningful impact in a growing digital business.
Key responsibilities
- Manage day-to-day operations across the business (including admin, publishing, content production, and customer service)
- Improve and document internal systems and workflows
- Oversee team schedules and deliverables
- Coordinate freelancers, writers, contractors and agencies
- Track deadlines and project milestones across ongoing initiatives
- Monitor tools and platforms (including Notion, Google Workspace, WordPress, ActiveCampaign, Asana)
- Prepare simple regular reports to support decision-making
- Assist with hiring, onboarding, and training of new team members
- Identify bottlenecks and suggest improvements to how we work
Skills and experience
- 3+ years experience in operations, business administration, or project management
- Excellent organisational skills and strong attention to detail
- Confident managing multiple tasks and priorities simultaneously
- Clear and concise communicator (written and verbal)
- Comfortable working independently in a remote environment
- Tech-savvy – quick to learn tools and software
- Experience with online publishing, membership, or subscription businesses (a plus)
- Familiarity with superannuation, finance, or educational content (a bonus, not essential)
What we offer
- Flexible remote work arrangements
- A role with real variety and responsibility
- The chance to help shape how a digital-first business runs
- A supportive and purpose-led team
- Competitive salary, depending on experience
We do not accept applications from agencies.
How to apply
Please use the form below to post your application
